Sybrin, InTouch partner to enable a social digital process experience

Sybrin has joined forces with InTouch, a secure transaction and business process platform, to add a social channel to the omni-channel experience already provided by Sybrin’s platform and business applications. By using InTouch’s chat-enabled platform, users will be able to interact with business processes through an intuitive messenger, which is a well-known experience to most users.

Imagine opening a new account, authenticating a transaction, or putting in a claim by just chatting via your mobile phone. The InTouch application embeds a complete set of security features to ensure a bank-grade solution. InTouch will also embed a specific set of Sybrin Micro Services in their application to enrich the user experience.

"We are very proud and excited to announce our partnership with InTouch. Their technology is well designed, easy to use, and embeds all the security features important to our customers."

Marius Maré
CEO at Sybrin

"We are incredibly excited to announce our partnership with Sybrin, which is set to ignite a whole new world of doing business. We look forward to creating unique interactions and transactions for customers across the African continent together."

Karl Nimmo
CEO at InTouch

Partnering with InTouch will allow us to:

  • Add an additional engagement channel to the user experience;
  • Create new distribution channels for both companies;
  • Incorporate services such as identity management and KYC to the InTouch application; and
  • Provide quick to market, highly scalable solutions.

Together, we create both a secure and trusted channel to interact and transact.

Tieto Partnership

About InTouch

InTouch is a secure transaction and business process platform on a mission to enhance the relationships your organisation values most. Taking advantage of an intuitive mobile messaging interface, users are able to seamlessly interact and transact with your organisation. InTouch, while providing scalable software as a service, protects your privacy and does not and will never have access to any of your data. You are in control and the owner of all of your own data and we cannot and will not mine any user data for any reason. Take advantage of best practice governance, risk and compliance, drive process efficiency and enhance your revenue with InTouch. For enquiries please email [email protected]

Tieto Partnership

About Sybrin

Sybrin was established in 1991 and has more than two decades’ worth of experience in the provision of bespoke solutions in the payment and information management industries. We have sold more than 600 systems across Africa, Europe and the Middle East with over 250 employees who are dedicated, resourceful, and passionate about their work. Our solutions are currently deployed in 20 countries worldwide and we are actively expanding into new territories, experiencing a consistent growth rate of over 30% year-on-year. Our rapid growth enables us to best serve our growing customer base in and around Africa.

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