Sybrin | No-Code Journey Builder

how it works

Customise. Integrate. Streamline.

Craft tailored onboarding journeys with ease. Using a drag-and-drop interface, you can integrate pre-built steps such as data entry, document upload, electronic signatures, liveness detection, and more, all without any coding required.

Design

Use the drag-and-drop interface to create a customised onboarding workflow tailored to your organisation’s specific needs.
Configure

Select and configure prebuilt steps for data entry, document upload, identity verification, and more.
Integrate

Connect with third-party services like national identity registries, credit bureaus, and core banking systems for seamless data verification.
Deploy

Launch the onboarding journey to guide customers through the process.
Monitor

Track progress and manage workflows in real-time through an intuitive dashboard.

why it works

Efficient and Intuitive.

The No-Code Journey Builder module simplifies onboarding processes by allowing non-technical users to design and modify them. This translates to increased efficiency as repetitive tasks are automated, reducing manual errors and speeding up the entire process. Furthermore, the Builder offers the ability to customise each journey to perfectly match the needs of different customer segments while adhering to specific regulatory requirements. Integration with essential third-party services ensures data accuracy and compliance throughout the onboarding journey. Sybrin's No-Code Journey Builder promotes straight-through processing by automating the entire onboarding process, minimising the need for human intervention. This automation leads to several benefits including faster onboarding times, increased sales, a more positive user experience, and reduced costs associated with manual exception handling.

the difference

Adaptability and Integration.

Unlike traditional solutions, our journey builder adapts swiftly to regulatory changes and integrates seamlessly with diverse third-party services, ensuring your onboarding processes are always up-to-date and compliant.

Versatility: Unlike traditional onboarding tools, Journey Builder is highly adaptable, supporting a wide range of customer types and banking products.

User Empowerment: Empowers business users to take control of the onboarding process without relying on IT departments.

Advanced Verification: Incorporates cutting-edge technologies like liveness detection and biometric verification to enhance security.

Regulatory Adaptability: Quickly adapt onboarding journeys to comply with changing regulations without needing extensive IT resources.

Third-Party Flexibility: Easily switch between different third-party services for identity verification, credit checks, and more, ensuring that you always have the best solutions in place.

Omnichannel Support: Create onboarding journeys that can be deployed across all banking channels, including web, mobile, agent, agency, branch, contact centre, and self-service, ensuring a consistent and seamless customer experience.

why choose us

Create. Comply. Customise.

Our solution empowers your team to quickly adapt and create customised onboarding experiences for different customer segments and products, ensuring compliance with the latest regulations and integration with various third-party services.

Expertise

Backed by years of experience in biometric verification and security technologies.

Innovation

A continuously evolving platform with the latest advancements in AI and machine learning models.

Support

Dedicated customer support team to assist with setup, customisation, and ongoing maintenance.

Flexibility

Can be deployed on-premise or hosted in a cloud environment, offering deployment flexibility.

Modular Approach

The solution can be purchased as a standalone module, allowing for a lower cost of ownership and the ability to expand as needed.

Enhanced Compliance and Security

Provides stronger compliance and reduced risk through advanced biometric verification.

features

Comprehensive and Flexibile.

Our journey builder includes features like data entry, document upload, electronic signatures, liveness detection, ID document capture, integration with third-party databases, and more, all designed to enhance the onboarding experience.

Drag-and-Drop Interface

An intuitive, user-friendly interface that allows non-technical users to create and modify onboarding workflows effortlessly.

Data Entry Forms

Customisable forms for capturing personal and business information.

Document Upload

An easy-to-use interface for uploading required documents such proof of address and IDs, as well as business registration documents.

Electronic Signatures

Integration of e-signature capabilities to facilitate necessary consents and agreements.

Journey Decisions and Rules Configuration

Easily configure journey decisions and rules to tailor the onboarding process based on customer data and regulatory requirements.

National Identity Registries

Seamless integration with government databases for instant verification of identity documents.

Credit Bureaus

Integration with credit bureaus to fetch and verify credit scores and histories.

Customisable Workflows

Build unique journeys for various customer segments and products, adapting to specific needs and regulatory requirements.

Other KYC Components

Integration with additional third-party KYC services to enhance verification processes.

Selfie Capture

Capture live selfies for identity verification purposes.

Liveness Detection

Advanced algorithms to ensure the customer is physically present during the onboarding process.

Core Systems

Direct integration with an organisation’s core systems to streamline data flow and reduce manual entry.

ID Document Capture and Extraction

Automated extraction of data from scanned ID documents using Optical Character Recognition (OCR) technology.

Screening Services

Access global watchlists and sanctions databases for compliance checks.

benefits

Optimise Your Onboarding Process.

Significantly reduce onboarding times, increase sales, improve user experience, and lower operational costs, all while ensuring compliance and reducing risks.

Flexibility

Adaptable to various customer types and regulatory environments, ensuring compliance and a tailored customer experience.

User Friendly

No-code interface empowers business users to design and manage onboarding journeys without IT intervention.

Efficiency and Speed

Significantly reduces the time required to onboard new customers by automating data collection and verification steps.

Enhanced Security

Incorporates advanced security features like liveness detection and biometric verification to prevent fraud.

Integration-Ready

Prebuilt integrations with essential third-party services streamline verification processes and ensure data accuracy.

use cases

Unlock Your Full Business Potential.

Agent-Assisted Banking: Enable agents to assist customers through the onboarding process, providing personalised support and guidance.

Retail Banking: Simplify the onboarding process for individual customers applying for savings accounts, credit cards, and loans.

Self-Onboarding: Allow customers to complete the onboarding process independently through web or mobile channels, offering convenience and flexibility.

Business Banking: Streamline the onboarding of SMEs and corporate clients, ensuring compliance and thorough verification of business credentials.

Remote Onboarding: Facilitate remote onboarding for customers, enabling them to complete the process from anywhere, reducing the need for branch visits.

Digital Banks and FinTech: Provide a seamless digital onboarding experience that aligns with modern, mobile-first customer expectations.